Contact Undergraduate Student Services (UGSS)

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FIMS Undergraduate Student Services is committed to providing academic and career support services to our new and returning students. Our Academic Advisors, Career Services, and program support staff are available at full capacity in multiple formats while meeting the university’s protocols for on-campus health and safety presented in Western’s Return to Campus plan. In keeping with that plan, our office has several different options to connect with support.

Ways to Schedule an Appointment

All appointments are currently being offered in person, by phone or through Zoom.

Book your FIMS Academic Advising or Career Services appointment:

  • Via Connect > Appointments > FIMS Academic Advising & Career Services
  • Review the appointment types and select the option that is the best fit
  • By phone @ 519-661-3542

For time sensitive inquiries, please call Undergraduate Student Service at 519-661-3542 during regular business hours Monday to Friday from 8:30 a.m. -12:00 p.m. and 1:00 p.m. - 4:30 p.m. If you don’t reach us immediately by phone, please leave a message and we will get back to you as quickly as possible.  

More About COVID-19

More information about COVID-19, including protocols, FAQ's and general information are available on Western's website:

Appointment Types

Academic Advising Appointments (60 minutes) are the best option for longer conversations about degree programs, program planning or setting academic or career goals.

Drop-in Appointments

Drop-in appointments (15 minutes) are perfect for general questions about course registration, deadlines, special permissions, dropping a course, academic consideration questions and requests for referrals.

This is a chance to chat with a FIMS Academic Advisor for a quick, one-on-one 15-minute session.

Important: When accessing Zoom drop-in, you must use your email address as your name or you will not be admitted to the meeting room. If you need end up needing more time than a Zoom drop-in appointment, we can schedule an appointment or follow up by phone or email as needed.

FIMS Career Services (Career Advising & Internships)

For inquiries regarding career advising appointments and internships in FIMS, please email:

If you are in crisis and need help immediately, please visit the Health and Wellness Crisis Counselling resources page.