Information Specialist - Canadian Centre on Substance Use and Addiction (CCSA) - Ottawa, ON

Position Title: Information Specialist

Reports to: Director, Research and Policy

The Canadian Centre on Substance Use and Addiction (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians. A non-governmental organization with a national focus, CCSA's vision is for a healthier Canadian society where evidence transforms approaches to substance use.

Reporting to the Director, Research and Policy, the Information Specialist, working in collaboration with research and policy analysts and knowledge brokers, is responsible for conducting literature searches, identifying and selecting resources, responding to information and reference requests, and developing related information products.


•Works collaboratively with project teams to develop and populate a web-based repository of resources

•Assists with optimizing the searching and retrieving of information for a web-based repository

•Maintains quality control of the repository by ongoing review and verification of records in the database

•Responds to information and reference requests from a variety of audiences, including professionals, post-secondary students and the general public

•Conducts reference interviews with project team members about their information and reference requests and searches relevant web-based resources and databases

•Assists in the development and evaluation of information and reference services initiatives, policies and procedures

•Other duties as assigned

Qualifications and Experience

•Master's degree in library science or in library and information sciences from an American Library Association accredited library school

•Minimum of two years' experience providing information and reference services to a wide-range of client groups

•Experience in searching a variety of web-based resources and databases

•Knowledge of literature search techniques and concepts

•Experience in the use of bibliographic software, such as EndNote or RefWorks

•Well-developed analytical and reasoning skills, the ability to understand, express and apply complex technical and administrative concepts, methods and procedures as they apply to library science and research

•Demonstrated ability to work both independently and cooperatively with a high degree of initiative, responsibility, efficiency and attention to detail

•Effective interpersonal, organizational, and oral and written communication skills

•Ability to prioritize, multi-task and meet deadlines in a fast-paced environment


•Subject knowledge in substance use and addiction or a related field (e.g., health, clinical sciences, social sciences, pharmacology or neuroscience)

•Bilingual English and French

•Experience in the establishment of metadata and search functionality for web-based repositories

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to . We thank all respondents; however, only those candidates selected for an interview will be contacted.