Department Head, Branch Services - Regina Public Library - Regina, SK

Position Profile
Department Head, Branch Services, Regina Public Library

Regina Public Library is looking for a motivated and creative individual with a commitment to customer service to fill a significant role on its management team. If you possess an ALA accredited Master’s degree in Library and Information Studies*, complemented by strong managerial skills, ingenuity, integrity and a keen appreciation for change management, we’d like to hear from you.

Reporting to the Deputy Library Director, this exciting new position will manage and oversee managers and supervisors responsible for enabling excellent customer service and community engagement in library branches. The Department Head will play a significant role in the continued development of Regina Public Library’s programs and services, and will join and participate on our customer-centered, highly-energetic and collaborative management team.

The successful candidate will model excellent customer service skills, motivate others, and commit to an environment of respect and accountability. They will demonstrate progressive management experience in the delivery of customer services to a broad audience.

If this role sounds like it’s made for you, tell us why. Let us know about your education and experience, and outline your commitment to the value and impact of Regina Public Library.

* Post-graduate leadership or management studies, or a management designation, may be considered.

Primary Responsibilities:

•    Manage supervisors and managers who oversee excellent customer service and community engagement through the branch service locations;
•    Provide leadership and initiative in the evidence-based research and development of programs, services, and projects that advance the service goals and strategic direction of the library;
•    Contribute to the development of library service and strategic planning through participation in collaborative decision-making processes.

This is an exempt position in a unionized environment.

LOCATION: Regina, Saskatchewan

SALARY AND BENEFITS:  $92,341 to $131,916; Total rewards package including generous support for professional development.

About Us

Regina Public Library (RPL) is a positive, dynamic meeting place in which customers and the community can interact and share ideas. We enable our customers – and our staff – to connect, learn, seek knowledge and exchange information. We assess priorities and use resources to support the programs and services deemed most important by our customers and our citizens.

Our branches are community gathering places where the joy of reading, discovery and lifelong learning is respected and encouraged. The programs, services and supports we provide help to build a strong community: one that values knowledge and understanding, and respects and upholds diversity.  And that community supports us back with their passionate commitment to Regina Public Library.
Regina Public Library is truly an integrated cultural institution, with its national ranked Dunlop Art Gallery.  The library also boasts its own film theatre, offering a range of independent and world cinema.

About Regina:

A growing prairie city with a rich indigenous heritage and a powerful commitment to reconciliation. A flourishing arts community. Local breweries and local food culture. Concerts, jams and poetry slams. The most passionate CFL and library fans you’ll ever meet. A diverse, inclusive, multicultural community of friendly and caring people. That’s what you’ll find in Regina.


For more information, please contact Debra Clinton, Research Consultant, WMC at .