This course examines the human resource functions in libraries and other information organizations and applications of contemporary management principles and theories to managing human resources. Topics covered include human resource planning, job analysis, recruitment and selection, compensation and benefits, and union-management relations.

In order to obtain and manage resources effectively, we must be able to understand and use basic financial information and tools. Topics include: the valuation of quantifiable and non-quantifiable outcomes, effective communication of the value of organizational activities to stakeholders, and the use of a cost-benefit framework to obtain resources.

Definition and distinction of knowledge management from information management. The knowledge management process: knowledge creation, codification, and transfer. Applications of information technologies in knowledge management. The role of information professionals in the knowledge management process. Ethical issues and problems inherent in knowledge management. Measurement of impact of knowledge management programs.

Strategic management and planning are key competencies for information professionals. This course provides students with an opportunity to work in a simulated management team environment to develop a library’s three-year strategic plan. This includes: articulating goals and objectives, identifying the library’s key roles in the community and establishing program evaluation.

The purpose of the course is to familiarize students with the major issues of program and policy evaluation, including: collection management, program assessment, outcomes assessment, and performance- services measurement. Students will develop an understanding of the frameworks used for evaluative research, validity issues, and the multi-methods, theory-driven approach to evaluation.

Business connections between librarians and vendors who provide the multi-billion dollar resources and services that are essential to library operations are addressed.  Classes and assignments explore this partnership to give a thorough understanding of the relationship as well as the job market potential.  Attendance at OLA Super Conference vendor EXPO is encouraged. 

This management course focuses on client-centred practices that help ensure library collections, services, and programs meet customer requirements. Content covers the application of marketing and public relations concepts and processes in various information environments. Teams prepare and present an integrated marketing plan for an information product of their choice.

This course will address techniques, principles and skills in order to pursue a career in Prospect Research in non-profit organizations. General fundraising practices, issues and trends will also be covered. Students are matched with regional charities for a field study to acquire hands-on experience.

Libraries need leadership that is rooted in professional values and focused on the work of cultivating strong personal and organizational relationships. This course looks at the changing nature of leadership in today’s world, with emphasis on building the leadership capacities of LIS professionals. Current issues and real situations will be studied in light of effective leadership practices and relationship building behaviours.

This course explores the information management universe, in particular the linkages with library and information science. Students will examine the challenges of information management in public and private sector environments, including the marketing of the IM agenda to senior management and change management within the organization.

This course introduces theories, principles and techniques of contemporary project management and their application to information / media projects, libraries and information centres. The functions of planning, initiating, executing, managing and evaluating projects are examined and discussed with reference to information science, library, information management, knowledge management and media projects.

This course introduces students to the basic concepts and skills of library space planning and design. Through a succession of individual and group assignments, lectures and class activities, students learn how to plan welcoming library spaces that are flexible and responsive to user needs. Some basic theory is also introduced.